Best optical retail software

Faced with shrinking margins and increasing competition from the eCommerce world, optical retailers are focusing on customer service to increase their competitive edge. Personalized customer service is one way brick-and-mortar retailers are differentiating themselves by demonstrating the services they offer cannot be duplicated online. For optical retailers, operating a business that provides vision prescriptions as well as fashion frames, prescription lenses, contacts and sunglasses can be a challenge.

In today's busy life, customers forget to replace their expired contact lens and by mistake they could use it again, which could lead to the eye infection or it could damage the eye vision as well. OptoSoft Optical Software has a module to identify customers for expired contact lens and gives option to send them notification for replacement of the expired lens and revisit the store. With this practice opticians will win the customer's trust and then it could lead to a good and stable growth of the business.

OptoSoft optical software gives retailers the tools they need to efficiently and profitably manage technical data related to lenses, frames and contact lenses and link them to customers’ prescriptions. OptoSoft Optical Software also provides analytics reports that track fashion trends and aid with stocking the right style, color and size assortment.

Employees are only allowed to access the information necessary to effectively perform their job duties. Access can be based on several factors, such as authority, responsibility, and job competency. In addition, access to modules can be limited to specific tasks such as the ability to view, create, or modify data.

As a result, lower-level employees usually do not have access to sensitive data if they do not need it to fulfill their responsibilities. This is especially helpful if you have many employees and use third-parties and contractors that make it difficult to closely monitor software access. Using role based access control (RBAC) will help in securing your company’s sensitive data.

To enhance the security, optical software OptoSoft has Static-IP restriction which restricts the software to be accessible out side the business environment and prevents data breach.

This end-to-end retail, inventory management optical software allows integration of in-store retail with back office processes and an online storefront. Its feature permits up-to-date, accurate reports including lab orders, stock status, sales, delivery and open orders. To help you get the most out of your optical retail management system investment, optical software OptoSoft is designed to scale along with your business. Interoperable APIs facilitate integration with enterprise resource planning (ERP) and other financial applications and the software’s extensibility kit (SDK) enables retailers to incorporate their unique processes into the application without impacting upgrades or updates.